Do I have to ride with strangers?
No, JPods are personal on-demand mobility. To save energy and increase safety, each party travels non-stop from their origin to their destination.
Do I drive it?
No, JPods are self-driving and grade separated. Removing the driver and other sources of traffic greatly simplifies the network and increases safety.
How do I tell it where to go?
The phone app, on-board computer, and support staff in the station can set your destination for you. Note: All systems speak in most languages, greatly simplifying issues of international travel.
What are the hours of operation?
JPods are waiting for you to go where you want when you want, 24 hours a day, 7 days a week, and 365/366 days per year.
How many people will fit into a JPods vehicle?
JPods are designed to be personal, so they have the same capacity as most personal cars. They typically carry 1 to 4 people but can carry up to 6 if some are children. There is plenty of room for luggage. Payload capacity is 1,200 pounds (544 kg).
Are JPods ADA compliant?
JPods are a network of Horizontal Elevators™. They are very much like getting into an elevator with easy roll-in/roll-out capabilities for wheelchairs and luggage. Since the pod can be operated via your cell phone, special features are designed into the phone app to configure your ride to your unique specifications.
How long do I have to wait for a JPods vehicle?
Except in very rare cases, there should be a pod waiting for you when you arrive at a station.
Is there enough headroom?
JPods are more spacious than even the most accommodating automobiles.
What is a stranger jumps into a pod with me?
There is a much greater risk of a stranger jumping into your private vehicle than jumping into a JPods vehicle with you. There are security cameras and other features in the JPods stations and vehicles that will react to record and resolve risks and harms. If you are using the phone app, we already know who you are riding with. We know the mass of the vehicle and the payload.
You can control the settings for your trip, such as turning off the interior cameras for privacy. If a physical confrontation were to break out within your traveling party, the accelerometers in the vehicle will sense the disruption, reactivate the cameras, and, if necessary, the support staff will warn and diverted the pod to a security station.
What happens if I have an emergency in route?
Your phone app and the onboard computer have Emergency Buttons that can divert the pod to a Security Station or Medical Station.
What happens if the pod ahead of mine breaks down on the rail?
We will pay you, and everyone affected, $25 per hour for any delay due to an in-service failure. This will make it much more expensive for us to have a failure than to assure proper maintenance of the JPods networks.
From our perspective, it is inexcusable for us to have a maintenance failure on a JPods network. We have sensors on every mission-critical component. We have preventive and preemptive maintenance procedures.
Unlike cars on a highway, we have complete control over in-service maintenance. Unlike subsidized Mass Transit, where long-term maintenance is sometimes sacrificed for other budget issues, JPods are funded by our customers’ sense of value. Our profits are affected when your trip is not as clean, safe, and comfortable as you expect.
What happens if I do not like something about my ride?
JPods Networks have a program of SmallStings™ where we pay you for your complaints. Unlike a “Suggestion Box” that is often ignored, SmallStings are part of our financial reporting system and are paid out of the same account as Executive’s pay. Executives receive small stings to wake us up to the wants and needs of our customers.